How long does item support last?

The seller sets the length on each item, and the item page shows it before you buy. It is not one fixed period across the marketplace.

Where to check

Before buying, on the item page next to the price. After buying, in My licences, which shows the exact date yours ends.

When the clock starts

On purchase, not on installation. If you buy something and get to it three months later, three months of the window have gone. Worth bearing in mind if you buy ahead of a project.

What ending does not affect

Support running out costs you the seller's time and nothing else. You keep:

• The licence and the right to use the item.
• Downloads, permanently.
• Every future update the seller publishes.

The item does not stop working, and it is not restricted in any way when support lapses.

If the seller changes the window

The length is recorded on your licence when you buy. A seller shortening the support window on an item later does not shorten yours. What you bought is what you keep.

After it ends

Many sellers offer renewal. See renewing expired support.