Logging that helps you instead of filling the disk
Most shipped scripts either log nothing or log everything. Both leave you blind when a buyer says it is broken.
Read moreBlog
Guides on buying well, selling more, and licensing your work properly.
Item support: how the ticket flow works
Questions about an item go to the seller, with the licence attached. Here is the route a request takes.
Read more
Two-factor authentication is now available
Your account holds your licences and, for sellers, your earnings. You can now put a second lock on it.
Read more
Counting your installs: what one licence covers
Staging, development and a client site are not all the same thing. Here is how activations are actually counted.
Read more
Seasonality: when people actually buy scripts
Sales are not evenly spread across the year or the week, and knowing the shape stops you panicking at the wrong moment.
Read more
Writing your store bio
Buyers read it when they are deciding whether to trust you. Most bios are three sentences that could describe anyone.
Read more
What buyers actually look at before they buy
Buyers decide in under a minute, and they are not reading your feature list. Here is the order they check things in, and what to fix first.
Read more
When an item stops working after an update
Something updated and now a page is blank. Work through it in this order and you will usually find it in ten minutes.
Read more
Making an admin panel usable on a phone
Owners check their dashboard from a phone far more than sellers expect. Most admin panels are unusable there.
Read more